There are many companies to choose from when a capital project is approved. All of these companies make claims that they are your best choice for any size projects. We will not make that claim but we will provide you a step-by- step outline on what we will commit to prior to the start of the job through the completion.
The process starts when you contact CPC customer service. Other than your name, address and contact information we want to know what your priorities are – the size of your property, timing on the project, how quickly do you need your proposal, what type of services are required. We care about your needs and from the start you become our priority.
Next we will set an appointment for you to meet the assigned sales person and a qualified estimator at the property. We will review the information that you provided customer service, go into more detail about our company, our services and better define your needs and perception. The estimator, based on your feedback, will begin his walk of each building and elevation to develop a detailed scope of work.
Whether the project is total siding replacement or general carpentry and painting you will be provided a detailed scope of work for the project. The scope of work will define each piece of wood that needs to be replaced, the type, the length and the location of the wood. The scope will further define in detail the preparation we will provide prior to paint application and the price for our services and the warrantee that will be provided upon completion.
When you choose CPC for your project, our construction manager will assign a project manager to supervise every phase of restoration from start to completion. He will conduct a preconstruction meeting with your representatives and our project foreman prior to commencement so all parties are fully aware of the process, timing, safety and your priorities to your tenants.
Preprinted notices will be distributed to each unit so their safety and personal property is protected. Each of the workmen will be issued shirts identifying them as CPC personnel. You and your out of town owners will be issued a password to access the CPC web site for a weekly work in progress report with photographs that is updated weekly as to the progress of the project.
During the construction phase and at the completion of the project our suppliers will be conducting field project audits to insure you that their products are being installed properly in accordance to their company specifications. Upon request, they will issue audit reports for your records. You can be assured that the quality product that you chose has been installed correctly and a manufacturer’s warrantee will be issued.
The proof of being the best is in your satisfaction and the general contractor meeting or exceeding your expectations. This is Capitol Painting and Construction’s goal on every project.